Returns & Exchanges

At Cherub Baby, we want your little ones to love their new outfits, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. We strive to make the process as seamless as possible to ensure your complete satisfaction with every purchase.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unwashed condition.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing